Paromita Kumari

Senior Executive
Delhi, India
January 11, 1994
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About Candidate

Assisted in training and mentoring new team members to improve overall service efficiency.
Coordinated with internal departments to streamline processes and enhance operational
workflows.

Location

Education

B
Bachelor of Education 2019-2021
English

B.Ed English SBM Teachers Training College, Hazaribagh, Jharkhand

B
Bachelor of Arts 2012-2016
English Hons.

B.A English Hons. St. Xaviers College Ranchi, Jharkhand

Work & Experience

S
Senior Executive 12/07/2022 - 2/02/2025
Concentrix

I have over 2.8 years of experience in Client Relationship Management , Escalation Handling and Solution oriented Approach.

Portfolio

Skills

Complaint Resolution, Escalation Handling, Client Relationship Management
95%

Awards

A
Awarded for Excellence in Operations and Process Management. 2023
Awarded for Excellence in Operations and Process Management.